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Troy Brice has extensive experience in customer service and operations management. Troy currently serves as a Board Member at Hired. Prior to that, they worked at UCare as the Vice President of Customer Service Operations and AVP of Customer Service. Troy also held the position of Director of Service Operations at Aetna, a CVS Health Company. Additionally, Troy Brice has worked at Centene Corporation as the New Product and Program Operations Lead - Retention, Belnick, Inc. as the Director of Customer Service, The Home Depot as the Manager of Contact Center Operations, and Verizon in various roles including Associate Director of Government Customer Operations, Director of Customer Service, Associate Director of Customer Service, and Manager of Customer Service.

Troy Brice holds a Bachelor's Degree in International Business from Northwood University.