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John Valmores is an experienced professional with a strong background in software, licensing, and relationship management. Currently serving as the Software & Licensing Lead and Team Lead for Business Applications and Technology Service Desk at the University of California, Berkeley since August 2012, John effectively manages departmental initiatives, coaches a team of 25 support analysts, and contributes to the development of business applications and technical processes. Prior to this role, John held positions at Genworth Financial as a Regional Relationship Manager, where John facilitated communication with financial advisors and high net worth clients, and at Kennedy Wilson Auction Group as a Project Manager, successfully conducting builder auctions. Additionally, John served as Community Sales Manager at The Reiser Group, focusing on exceeding sales goals and implementing innovative marketing strategies. John holds a B.A. in European History from the University of California, Santa Cruz, and a Certificate in European History from the University of Glasgow.