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Shruti Kakar is a Director of Digital Strategy & Products at UBS, specializing in digital transformation and product management, particularly through the development of the Next Best Action platform utilizing AI and data analytics. Previously, as an Artificial Intelligence Consultant at Wells Fargo, Shruti improved AI project workflows and facilitated resource allocation. At Citi, Shruti focused on conversational AI, notably creating a chatbot strategy to enhance operational efficiency. Early career roles included business development at LingPerfect Translations and a financial advisory internship at AXA Advisors. Shruti holds a Master of Science in Management and Systems with a focus on Enterprise Risk Management from New York University, as well as a Master of Science in Biology from Jammu University.