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Joseph Perez is an experienced Operations Manager at Ubiquity since November 2019, where responsibilities include overseeing client services and reporting to Senior Managers. Previously held positions as Associate Operations Manager and Senior Team Lead, demonstrating strong skills in analytical processes, people management, and business reviews within the banking and financial sectors. Earlier roles include Team Lead at 24-7 Intouch, supervising customer service operations, and Customer Service Representative at SYKES Philippines, addressing financial account inquiries. Joseph's career began as a Cabin Attendant with Magsaysay People Resources, providing hospitality services aboard international cruise lines.