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Mandy D. is an accomplished Program Manager at Uber since November 2021, focusing on enhancing the delivery experience through the RICE (Radically Improve the Customer Experience) Program. Previous roles at Uber included managing the University Program in EMEA, co-chairing Asian at Uber EMEA, and leading initiatives to empower women within the organization. Mandy has extensive experience in community management and project coordination, demonstrated through roles at Fashion for Good, SuperHeroes, and various positions in hospitality and marketing. Educational qualifications include a Master's in Psychology from the University of Glasgow and a Bachelor's in Business Administration from Hotelschool The Hague.