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Truong Nguyen is a seasoned IT professional with extensive experience in technical support and network services. Currently serving as a Senior IT Support Technician at U.S. Silica Company since September 2018, Truong has previously held roles including Desktop Support Engineer at prosource.it, Network Support Analyst at Infrastructure Networks Inc., and Network Service Technician at AT&T. Prior to delving into IT, Truong gained valuable experience as an Accounting Clerk at Entrust Inc., A/R at Mattress Firm, and as a Customer Service Representative at Prudential Financial. This diverse background showcases proficiency in both technical and customer-facing roles.