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Ryan S. has a diverse work experience spanning multiple industries. Ryan owns Hill Country Mobile PC Repair since 2023. Prior to that, they worked at U.S. Renal Care from 2015 to 2023 in various IT helpdesk and support roles. Ryan also had a stint at Addison Group, where they provided helpdesk support for U.S. Renal Care. Before that, Ryan worked as a remote systems engineer at NetGain Technologies, Inc., a customer service representative at Xerox, a senior IT consultant at Mulberry Internal Medicine, and a photo lab/electronics technician at Meijer. Ryan started their career at Amazon as an electronics tester, quality control, and later worked as an IT support technician at Quad S Services.

Ryan S. obtained an Associate of Applied Science degree in Computer Networking Systems from ITT Technical Institute-Lexington, where they studied from 2006 to 2010. Ryan also holds additional certifications, including Technician Class Amateur Radio Operator from the Federal Communications Commission (obtained in November 2015), Zerto Certified Professional (obtained in 2014), and HIPAA Privacy & Security Training for Business Associates (obtained in 2012).