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Shetona Jenkins is an experienced legal administrative specialist currently serving at the U.S. Department of Veterans Affairs since October 2018, where responsibilities include acting as a primary contact for veterans and decision-making for compensation or pension claims. In addition to this role, Jenkins has held positions at Datalot since March 2017 as a New Accounts Specialist, and previously worked as an Insurance Professional at WealthWave and a Licensed Independent Agent at US Health Advisors, specializing in health, life, accident, and dental coverage for clients. Jenkins's earlier career at Kaiser Permanente spanned from 2001 to 2014, where roles included Senior Operations Manager and Process Excellence Manager, overseeing operations, quality service reviews, and employee training. Jenkins holds an M.B.A. with a concentration in Business Management, as well as two Bachelor's Degrees in Science in Information Systems Management and Business Management from the University of Phoenix.