Keith Kansiewicz is a highly experienced professional with a robust background in medical support within the U.S. Department of Veterans Affairs since July 2017, currently serving as Lead Medical Support Assistant. In this role, Keith manages a team, develops training processes, and oversees patient care access across various platforms. Previous experience includes roles as Advanced Medical Support Assistant and Medical Support Assistant, where responsibilities included performance evaluation, training, and workflow optimization. Prior to the VA, Keith held managerial positions in accounting and marketing at Born to Play Games and served in the United States Air Force, achieving significant accomplishments in training and operational efficiency. Educational qualifications include a Master’s degree in Human Services and a Bachelor’s degree in Ministry with Biblical Studies, along with associate degrees in Communications Applications Technology and Arabic Language.