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Wojciech Dawidowski is an experienced professional with a robust background in workforce management and customer service. Currently serving as the EPM UAT Lead at UScellular since May 2006, Wojciech has held multiple roles including Incident and Change Manager, Workforce Planning Manager, and Resource Planning Specialist, focusing on operational efficiency, staffing processes, and metrics analysis. Previous experience includes positions at MidAmerica Bank as a Customer Service Representative and at Wal-Mart as OTC Pharmacy Manager, where responsibilities ranged from customer interaction to departmental performance management. Wojciech's educational background includes studies at the College of DuPage and Joliet Junior College.