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The IT and Network Support team at the United States Agency for Global Media (USAGM) is responsible for maintaining and optimizing the agency's information technology infrastructure and network systems. This includes ensuring the reliability and security of broadcast systems, troubleshooting technical issues, supporting radio and internet distribution channels, and managing IT projects to enhance the agency’s broadcasting capabilities. The team focuses on providing seamless technical support to enable the smooth dissemination of news and information to USAGM’s global audience.