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Samantha Lavender has a diverse background in risk, compliance, quality, and training. With experience at Tyro Payments, ING Australia, and Westpac, Samantha has held various roles such as Quality Assurance and Risk Analyst, Contact Centre Supervisor, and Customer Care Specialist. Samantha holds a Certificate III in Tourism from Flight Centre Travel Academy and a Diploma in Wedding Planning, Meeting, and Event Planning from Fitzwilliam Institute.