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Donna Cox has a wealth of work experience, beginning with their role as Regional Production Manager Asia Pacific at Genesys Conferencing in 1997. In 2007, they moved to SIRVA Relocation as a Client Relationship Manager. In 2011, Donna Cox became the Owner of The South Melbourne Trader, where they closed down the previous business, renovated, and ultimately began trading. In 2015, they took on the role of Business Manager at The Dancing Dog Cafe. Most recently, in 2018, Donna Cox was appointed Head of Customer Success at Typsy.

Donna Cox completed their Master of Business Administration from Swinburne University of Technology in 2003, with a focus in Business.