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Nyle Harris is a seasoned product management professional with extensive experience in enhancing customer experiences and driving product growth across technology and entertainment sectors. Currently serving as a Principal Product Manager at Twilio since July 2022, Nyle focuses on Twilio Flex growth efforts through the product development lifecycle while ensuring alignment among key stakeholders. Prior roles include Senior PM at Amazon, where responsibilities encompassed improving Prime Video customer experiences, and Senior Manager at SmugMug, leading efforts to optimize user engagement and retention. Nyle has also held positions at Amazon, Intel Corporation, Electronic Arts, Apple Inc., Liquid Digital Media, and AIG, showcasing a consistent track record in merchandising, operations, and customer engagement. Nyle holds a Bachelor of Arts in Business Administration and Music from Morehouse College.