Bruno Novaes is an experienced professional in the technology and telecommunications industry, currently serving as a Global ISV Account Executive at Twilio since July 2022. Prior to this role, Bruno held positions at Genesys as an Account Executive from November 2019 to November 2021, and at Avaya as a Territory Account Manager from January 2016 to November 2019. Bruno's career includes significant experience at First Tech as a Senior Business Manager, at Telmart as a Senior Account Manager, and at Intelig Telecom as both a Senior Account Manager for Top Clients and a Pre-Sales Consultant. Earlier in Bruno's career at Oi S.A., the role focused on network design as a Network Designer from September 2000 to July 2004. Bruno holds a Bachelor's degree in Engineering with a specialization in Network Systems and Telecommunications from Estácio, earned between 2002 and 2007.