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Monika Pencarska is a seasoned professional with diverse experience in customer development and service, currently serving as a Customer Development Advisor at TVH since March 2018. Responsibilities include recruiting and qualifying potential customers, maintaining the prospect database, and collaborating with various teams across different countries. Prior roles include Specialist in the Analysis department at Pośrednictwo Finansowe "KREDYTY-Chwilówki," customer service specialist at OMEGA Europejskie Centrum Rozwoju, and forwarding agent across various logistics companies. Monika holds a Master of Science in Engineering with a specialization in Customs Commodity Science, as well as graduate studies in International Management. Additional education encompasses training in related areas to enhance professional skills.