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Mario Iñiguez has a diverse work experience history. Mario most recently worked as a Customer Success Specialist at Tutenlabs, starting in July 2022. Prior to that, they were a CS Manager at Instituto Expansión from April 2022 to June 2022. Mario also served as a Customer Happiness Team leader at LocalAdventures from January 2021 to April 2022. Before that, they worked at Huella Desarrollos as a Gerente de Atención y Servicio al Cliente Huella from February 2017 to January 2021, where they were involved in various tasks such as legal advice, contract management, negotiation, and client portfolio creation. Mario's experience also includes being a Gerente de Ventas at Vaguer from January 2015 to February 2017, and a Gerente Comercial y CS at eWorks México from January 2013 to January 2015.

Mario Iñiguez obtained a Licenciatura en Derecho degree from Universidad de Guadalajara in 2010. In 2020, they completed a Curso in Introduction to International Criminal Law at Case Western Reserve University School of Law. Mario also completed a Curso in Autoridad, dirección y liderazgo at Universidad Nacional Autónoma de México in the same year.

In addition to their formal education, Mario Iñiguez has obtained several certifications. In December 2020, they received certifications in Cuarta revolución industrial: Gestión de proyectos, Fundamentos de la comunicación, Fundamentos del servicio de atención al cliente, Marketing online: Creación de un plan integral, Mejora tu competencia en conflictos, and WhatsApp Business esencial, all from LinkedIn. In September 2020, they obtained certifications in Big data: Escucha activa, Marketing práctico: Consejos para trabajar con datos, Redes TCP/IP esencial, and Scrum: Roles. Mario also obtained a certification in Data Science Foundations: Fundamentals from LinkedIn in May 2020. Finally, in December 2019, they received a certification in Cómo dirigir a directivos con experiencia from LinkedIn.