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Josh Hicks has a diverse work experience, starting as a Systems/Network Administrator at Abgenix Biopharma in 2001 and later serving as an IT Project Manager and Systems Consultant at Simon Fraser University from 2003 to 2011. At Microsoft, they worked as an Implementation Project Manager - Team Lead from 2011 to 2013, leading a team responsible for implementing cloud-based anti-spam and anti-virus software. Moving on to Turnium in 2013, they worked as a Senior Sales Engineer, playing a vital role in increasing the partner base. Josh then joined MetaMarkplace as the Director of Sales Engineering in 2014, where they implemented sales engineering processes and facilitated collaboration between sales and product management teams. Returning to Turnium in 2015, they took on various roles, including Director of Technical Services and Product Manager, Vice President of Technology, and currently serves as the Vice President of Product. In these positions, they have contributed to product vision, led technical teams, ensured alignment between departments, and designed onboarding processes, among other responsibilities. Overall, Josh Hicks has demonstrated a strong background in technology, project management, sales engineering, and product leadership throughout their career.

Josh Hicks obtained their Certified Scrum Product Owner (CSPO) certification from agile42 in 2018. Josh also attended The University of British Columbia, although no details about their degree or field of study are provided.