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Oguzcan Ersoy is a Digital Product Manager at Turkish Airlines since March 2016, focusing on enhancing the online check-in experience, seat selection processes, and flight status features across the website and mobile applications. Responsibilities include improving UX/UI for user-friendliness, collaborating with IT teams for project implementation, analyzing customer feedback and complaints, and performing user acceptance testing. Previous positions include Retail Sales Associate at Hard Rock Cafe Istanbul and Web Analyst Intern at Nexum Bogazici, where notable skills in website optimization and analytics were developed. Early experiences include internships in marketing and production across various companies, complemented by an MBA from Istanbul University Institute of Business Economy and a Bachelor's degree in Industrial Engineering from Bahcesehir University.