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Susan Jacob Sandhu is a seasoned professional in customer success and product management, currently serving as a Senior Customer Success Manager at Tulip Retail since August 2021. In this role, Susan focuses on cultivating long-term relationships with key clients to ensure they achieve their desired outcomes with Tulip’s solutions. Prior to Tulip, Susan held various positions at Softchoice, where responsibilities included managing strategic accounts, and at Main Street Fashions, Inc., where leadership of a design team resulted in an 85% sales revenue increase. Susan's diverse experience also encompasses roles in global sourcing, product development, and supporting sales initiatives at prestigious companies such as Perry Ellis International and Kenneth Cole Productions. Susan holds a Graduate Diploma in Fashion Merchandising Management from the Fashion Institute of Technology and a Bachelor of Science in Statistics, Mathematics, and Economics from St. Xavier's College.