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Swapna Ratnala has a work experience of 6 years as a Software QA Engineer. Swapna started their career at Toluna in September 2012 and worked as a Software QA Engineer until April 2018. In July 2018, they joined TSD Rental as a Software QA Engineer and is currently working in that role.

Swapna Ratnala completed their education with a Bachelor of Engineering degree in Computer Science and Engineering from Berhampur University, which they attended from 1998 to 2002. Swapna also obtained a Diploma in Computer Science from Government Polytechnic Berhampur. In addition, they have obtained certifications in Object Oriented Programming, SoapUI Pro, and Software Testing, although the specific institutions and dates of obtaining these certifications are unknown.