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Mohammed Bahul Mustafa is an experienced professional specializing in customer service optimization, team management, and continuous process improvement. Currently serving as an Associate Manager at Line since May 2021, Mohammed excels in stakeholder relationship management, quality training implementation, and team development strategies for over 20 members. Previously held roles include Team Manager at Amazon, where responsibilities included team management and quality auditing, and Sr Executive focused on US customer support. Mohammed's career began at HSBC Data Processing Pvt. Ltd as a Subject Matter Expert specializing in fraud prevention and compliance within UK customer service. Educational qualifications include a Bachelor of Business Administration in Accounting and Finance from Al-Ameen Institute of Management.