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Caitie Fredrickson is an experienced Program Manager specializing in BPO at Trusted Health since September 2021, where responsibilities include engaging nurses, leading Knowledge Council initiatives, and advocating for process improvements to enhance the nurse experience. Prior to this role, Caitie served as Client Services Coordinator at Boise BnB, managing client relations and staff while overseeing property management and administrative tasks. Additional experience includes founding and managing a business, working as an Administrative Assistant at Idaho Small Business Development Center, and serving as an Event Assistant at Memory Makers Event Planning, LLC. Caitie's educational background includes a Bachelor's degree in Multidisciplinary Studies and a Leadership Certificate from Boise State University.