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Randell Labay has a diverse work experience spanning over two decades. Randell currently holds the position of Platform Technical Support Manager at TrustArc since April 2019. Prior to this, from 1999, Randell was self-employed as an IT Consultant. In 2012, they worked as an Enterprise Software Support Engineer at Lexmark Enterprise Software until May 2017. Before that, they were a Product Support Engineer at Convergys Cebu from November 2011 to March 2012. Randell's career began in 2007 as a Product Support Engineer at TeleTech and they held that position until April 2008.

Randell Labay attended the University of San Carlos from 1998 to 2004, where they pursued an undergraduate degree in BS Accountancy and BS in Computer Science. The field of study for these degrees is not specified.