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Jason Y. currently serves as the Team Lead in Member Support at Trust & Will, contributing to the company's mission of simplifying estate planning for families. Prior experience includes roles as a Client Success Manager at Blastable, focusing on post-sales processes, and involvement in workforce management and analytics at WHOOP, utilizing platforms like Zendesk and Salesforce. Jason Y. has a strong background in customer service, demonstrated through positions at Amazon, Support.com, Replay Games and DVD, Lowes, and Echostar, where responsibilities ranged from handling escalated customer inquiries to mentoring new hires and managing retail operations. Education includes a Master of Business Administration from Western Governors University and a high school diploma from Graham High School.