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Umma Azam is a technical product support engineer and customer implementation manager at TrustID since December 2021. Prior experience includes serving as a junior presentation scheduler at ABS Broadcast from March 2020 to March 2022 and as a dispenser at Jasins Pharmacy from September 2018 to August 2019, where responsibilities involved preparing and dispensing medications. Additionally, Umma worked as an administrative assistant for Associacao o Saltarico in June 2013 and as an accountant at AccessorGestao in June 2012, handling various financial reporting tasks. Educational qualifications include a Master's degree in Interaction Design and Computing and a Bachelor's degree in Computer Science from the University of Westminster, along with A-Levels in Administrative Data Processing Technician from Escola Secondaria Pedro Alexandrine.