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Genc Alikaj's work experience includes various roles at several companies. Genc started their career as an IT Consultant at TEKsystems from 2008 to 2012. Genc then worked as an IT Consultant at TRUMPF Inc through Robert Half Technology, where they supported and trained users during the migration process from Windows XP to Windows 7. Genc also worked at Southern Arkansas University as an Adjunct Instructor, teaching various computing courses and managing a computer lab. Genc joined TRUMPF North America in 2012 and has held roles such as Software Support Engineer, TruTops Computer Systems Engineer - Software Development, Software Systems Support Specialist, and is currently the Head of Software Support - Oseon. In their roles at TRUMPF, Genc has been involved in software system integration, technical support, project implementation, and computer application system development within the TruTops department.

Genc Alikaj began their education at Alma Mater Studiorum – Università di Bologna in 2002, where they studied Computer Engineering. Genc then transferred to Southern Arkansas University in 2003 and obtained a Bachelor of Business Administration degree in Management Information Systems in 2007. In 2009, they pursued a Master of Science degree in Computer and Information Science at Southern Arkansas University, which they completed in 2011. Additionally, Genc Alikaj has earned several certifications, including CompTIA A+ Certified IT Technician, MCITP: Enterprise Support Technician, and MCTS: Business Desktop Deployment, although the specific dates of certification completion are not provided.