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Douglas Motschmann is a seasoned IT professional with extensive experience in client services, technical support, and data center operations. Currently serving as a Client Services and Support Analyst Level 3 at TRUMPF North America since March 2018, Douglas has previously held roles such as Senior Support Engineer at RKL & Associates, LLC, and Cisco UCS Field Technician at Acuative. Additional experience includes data center operations at CenturyLink Technology Solutions and facilities planning/project management at Goldman Sachs, where Douglas demonstrated proficiency in managing network infrastructure, troubleshooting, capacity management, and client support. Educational background includes a degree in Network Engineering from the Computer Career Center.