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Jack Su has been working in the software engineering field for over 17 years. Currently, they serve as the Lead, Software Engineering at Trulioo since April 2019. Prior to this, they were the Director of Software Development at Function Point from August 2017 to February 2019. Jack also worked as the Software Development Director at Istuary Innovation Labs Inc from November 2014 to August 2017. Before that, they were the Software Development Manager at ACTIVE Network, LLC from January 2011 to November 2014, where they also worked as a Software Developer from May 2005 to December 2010. Earlier in their career, they worked as a Software Engineer at InterVideo from May 2004 to April 2005 and as a Software Engineer at Silicon Integrated Systems Corp. from April 2003 to April 2004.

Jack Su has a Bachelor's degree in Computer Science from The University of British Columbia, which they obtained from 1996 to 2001. Jack then went on to pursue a Master's degree in Computer Science from California State University, Chico, from 2002 to 2003. Additionally, Jack Su obtained certifications as an Oracle Certified Professional in 2002 and as a Sun Certified Programmer for the Java 2 Platform in 2001.