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Abigail Gomez currently serves as the Customer Experience Program Manager at Trulieve, where responsibilities include spearheading the company's Customer Experience program in Florida and training over 250 business leaders weekly on key performance indicators such as Net Promoter Score and Overall Satisfaction. Prior experience includes roles as a CX/UX Data Analyst and Store Coordinator at MP3DU, where Abigail produced engaging content and acted as a public ambassador. Additional roles encompass serving as a Natural Alternatives Specialist at Natural Life CBD and managing digital media programs at Camp Woodward. Academic credentials include a Master of Science in Corporate and Public Communications and dual bachelor's degrees in Political Science and Government and Philosophy, all earned at Florida State University.