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Junior Santos has extensive experience in the shipping and hospitality industries, currently serving as a Traffic Manager at Tropical Shipping since May 2022 and previously holding various positions at Hapag-Lloyd AG from November 2007, including Transshipment Area Caribbean Supervisor and Transshipment Area Caribbean Coordinator. Specialized skills include proactive decision-making to enhance loading and unloading processes at maritime terminals. Junior Santos also has a background in hospitality, having worked as a Front Desk Supervisor at Breezes Punta Cana Beach Resort from January 2003 to June 2007, ensuring efficient operations and guest satisfaction. Additionally, Junior Santos has pursued various educational programs at Hapag-Lloyd, focusing on compliance, security, terminal operations, and leadership since 2016.