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A proven client experience leader from multiple industries, including transportation factoring, Moises joined Triumph Business Capital in 2020 after holding a similar role at eCapital.

As SVP of Client Experience, he leads Triumph’s Client Experience team, which focuses on employee engagement and training, customer service and retention goals and incorporating technology and a data-driven approach to track and meet established benchmarks.

Moises started his career in sales and sales training and has since held several leadership roles in a diverse set of companies in the B2B and B2C space. He has helped multiple teams develop innovative technology solutions, improved employee training programs and optimized business processes that increase client and employee satisfaction.