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Peter Chen has extensive experience in technical support, operations, and customer success. Peter began their career at Siemens in 2005 as a Technical Support Manager and stayed with the company until 2012. From 2012 to 2018, they worked at Marriott International as a Director of Customer Support. In 2018, Peter joined WorkWave as a Director of Customer Support and then moved to Groupe SEB in 2019, where they served as a Director of Operations and Customer Success until 2022. Currently, they are the Director of Technical Support and Field Services at Tritium.

From 1987 to 1991, Peter Chen attended the University of Southern California. However, no information is available regarding the degree or field of study they pursued during this time.