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Robert Wallace serves as the Enterprise Agility Practice Director at Trissential, focusing on helping organizations adopt user-driven design and improve internal processes through Agile methodologies and Lean principles. With over two decades of experience, Robert has held various roles, including Principal Agile Master at Injazat and Release Train Engineer at Cigna, where contributions included fostering high-performing teams and implementing Agile practices. Robert’s expertise spans project and program management, business process engineering, and coaching, with significant leadership positions at PMI, McKesson, and other organizations. Educational credentials include an MBA and certifications in Agile transformation and project management.