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Ke Zhao is a skilled professional currently serving as a Procedure Supervisor in Customer Support at Trip.com Group, specializing in diverse products such as car rentals, airport transfers, and trip services since March 2022. Previously, Ke Zhao worked as an Account Coordinator at TransPerfect, managing client support throughout various service lifecycles. Experience as an Associate Project Manager at EF English First involved overseeing projects aimed at enhancing customer communication, alongside roles in event planning at ´´¿ÍÐÇÇòTheMakers and teaching at EF Kids&Teens. Educational qualifications include a Master of Education in English Language for Teaching from Hong Kong Baptist University and a Bachelor of Arts in English from Anqing Normal University.