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Florentino II Alhambra is a skilled IT professional currently serving as a Sr. Desktop Support Engineer at Trip.com Group since September 2023. Prior to this role, Florentino worked as IT Technical Support at Bosch Service Solutions from July 2017 to September 2023 and held a similar position at Dathold Phils from January 2013 to March 2017. Throughout the career, Florentino has focused on providing clients and partners with essential tools, insights, and support to enhance profitable marketing efforts. Florentino holds a Bachelor's degree in Science of Information System from the University of Caloocan City, completed in 2012.