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Crystal H. has a diverse work experience that spans over multiple industries. Crystal started their career as a Combat Engineer in the US Army from September 2002 to July 2005. After that, they worked as a Training Coordinator at Direct Energy from March 2007 to March 2010. Crystal then joined TeleTech as a Recruitment Specialist and Senior Technical Support Trainer from March 2011 to March 2014. Following that, they became a Co-Owner of a T-Shirt Company called Rustic Divas from March 2014 to March 2016. Since May 2016, Crystal has been working at Trinity River Authority of Texas, initially as an Electronic Technician and currently serving as a Chief Operator.

Crystal H. has a diverse education history that includes a range of fields and certifications. Crystal attended Tarleton State University, where they studied Psychology, although the specific years of attendance are not provided. Crystal H. also served in the US Army, where they gained expertise in several areas including carpentry and masonry, electrical work, supply management, and heavy equipment operation, although no specific degree or time frame is mentioned for their military service. Additionally, they pursued further education at Navarro College, where they obtained an Associate of Arts and Sciences degree in Criminal Justice and Corrections. Crystal H. also earned a certification in Legal Assistant/Paralegal from Navarro College.

In addition to their formal education, Crystal H. obtained certifications related to wastewater operations. Crystal is certified as a Wastewater Operator A, B, C, or D by TCEQ Compliance Service, although the date of their certification is not specified. Crystal also holds a Wastewater Operator Class B certification from TCEQ. Again, the exact dates of these certifications are not provided.