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Helen Birchmore is an accomplished operations leader with extensive experience in managing complex programs across multiple sectors, including education, arts, and events. Since July 2008, Helen has served as Head of Operations for Trinity College London, overseeing a substantial volume of annual assessments and leading various initiatives, including the management of Secure English Language Tests. Helen has previously held significant roles such as Assistant Event Manager for the Scout Association, contributing to international events like EuroJam 2005 and the World Scout Jamboree 2007. With a strong foundation in event management and operational delivery from positions at Swiss Travel Service and Emap Retail, Helen possesses a robust skill set complemented by a BMus degree from Lancaster University.