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Kristina Ho is an experienced professional currently serving as the Director of Business Operations and Chief of Staff at TriNet since May 2016, where the focus is on enhancing operational efficiency within the Customer Experience and Technology organizations. Prior to this role, Kristina played a crucial part in managing TriNet's COVID response communications, developing an internal tool to centralize COVID-related information. Previously, at VMware from September 2012 to May 2016, Kristina held positions as Lead Portfolio Manager and Senior Program Manager, overseeing a significant ERP project and delivering process improvements for the Renewals organization. Kristina's earlier experience at Deloitte Consulting LLP as a Manager involved service and supply chain consulting in the high-tech manufacturing sector. Kristina began the career at Pacific Exchange in web development. Kristina earned a Bachelor of Science in Business with a focus on Management Information Systems and Computer Science from California Polytechnic State University-San Luis Obispo.