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Andy Baker has a diverse background in the IT industry, with experience ranging from electronics design engineering to senior tech support roles. Currently working at Tridium as a Sr Tech Support, Andy provides support for the Niagara framework for EMEA customers. Prior to this role, Andy held positions such as Senior Support Engineer at Boundary IT Services Ltd, IT Site services Specialist 2 at PAREXEL MMS Europe Ltd, Computer Systems Field Engineer at Delta Mac Centre, and Electronics Design Engineer at MBM Technology Ltd. Andy holds multiple degrees in computing and electronics from various educational institutions.