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Francis Montanez began their work experience in 2013 as a Customer Service Agent at iQor, where they resolved inbound calls, addressed billing and service concerns, and created customer profiles. They then worked at CTL PACKAGING USA from 2015 to 2018, starting as an Administrative Assistant and later becoming a Commercial Assistant. Currently, they are working as an Account Coordinator at TricorBraun since 2018.

Francis Montanez's education history includes attending Gaston College. However, no specific information regarding the start year, end year, degree name, or field of study is provided.