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Ravi Shankar currently serves as a Technical Lead at Trianz since December 2020, following a role as a Senior Software Engineer. Prior to this, Ravi worked at Plivo from March 2018 to March 2020, beginning as a Product Support Engineer and advancing to Senior Product Support Engineer. Ravi Shankar earned a Bachelor of Technology degree in Computer Science and Engineering from the College of Engineering & Management, Kolaghat, graduating in 2016.