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Debojoti Chakraborty is a seasoned professional in the field of technology and customer service, currently serving as a Mac Service Engineer at Tresor Systems Pvt. Ltd. since February 2021. Prior experience includes a role as Floor Manager for Apple Care locations in Kolkata at B2X Care Solutions, where responsibilities encompassed managing center operations, driving team performance, and ensuring customer satisfaction. Additionally, Debojoti has experience as a Field Service Technician for Google Pixel devices, focusing on troubleshooting and customer education. Earlier career highlights include serving as a Computer Technician at Adobe Builders, where system management and troubleshooting were key duties. Academic qualifications include a Master of Computer Applications from the University of Kalyani and a Bachelor of Computer Application from West Bengal University of Technology.