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Vanessa Baker is a health professional with extensive experience in patient engagement and care management. Currently serving as the Resilience Coach Lead at Trellus Health since November 2021, Vanessa develops personalized care plans based on health risk assessments and screening results, while also addressing physical and mental health behaviors. Prior roles include Patient Experience Specialist at Trellus Health, where Vanessa enhanced patient and provider satisfaction through engagement and education, and Patient Engagement Specialists Team Lead at HERITAGE NEW YORK MEDICAL PC, where Vanessa advised over 100 patients weekly on preventive care. Vanessa has also worked as a Care Manager at Care Design New York, focusing on person-centered planning for individuals with disabilities, and as a Direct Support Professional at Life's WORC, educating individuals on daily living activities. Academic credentials include a Doctorate in Health Administration from Capella University, a Master's in Public Health from West Coast University, a Bachelor of Science in Health Science from Mercy University, and an Associate of Arts in Liberal Arts from Nassau Community College.