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Sovan Pratihar currently serves as the Manager of Customer Success Engineering at Trellix, a position held since November 2021. Prior experience includes a role as a Technical Support Engineer at Network Solutions Pvt. Ltd. - An IBM Company from August 2006 to May 2007. Following this, Sovan Pratihar spent over 14 years at McAfee, progressing through various positions, including Technical Support Manager, Senior Subject Matter Expert, Sr. Escalation Engineer/Malware Lead, Escalation Engineer, and Technical Support Engineer.