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Luciano A. is a Senior Customer Success Engineer at Trellix since January 2022, bringing extensive experience from a long tenure at McAfee from October 2006 to December 2021, where titles included Senior Product Specialist Engineer - EMEA Enabling Technology, EMEA Management Solutions Product Specialist Team Lead, and Tier II Gold ePO Technical Support. Luciano A. has provided technical support across various products, including ePolicy Orchestrator, VirusScan, and DLP. Educational qualifications include a Bachelor of Science (BSc Hons) in Management Information Technology from London Guildhall University and a Diploma in Business Study from Leonardo Da Vinci in Italy.