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Ginger Austin began their work experience in 1998 as an Analyst at Southern Mutual Insurance. Ginger then joined IntraLot in 2002 as a Programmer Analyst, where they focused on converting lottery applications from VB 6.0 to VB.NET and ASP. In 2004, Austin transitioned to Worldspan as a Senior Software Developer, staying with the company until 2010. Ginger then joined Travelport, initially as a Lead Software Developer and later as a Senior Lead Software Developer/Scrum Master.

Ginger Austin, CSM holds a Bachelor of Science (BS) degree in Computer Science from The University of Georgia, which they obtained from 2000 to 2002. Prior to that, they earned a Bachelor of Arts (BA) degree in Political Science and Government from the same university from 1994 to 1998. In addition to their academic achievements, Ginger has several certifications, including Lean Six Sigma White Belt, Secure Software Practitioner - .NET, Certified ScrumMaster, and various Microsoft certifications.