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Laura Déniz Torres is an experienced professional in customer care and service delivery, currently serving as Team Leader at TravelPerk since December 2021. Previous roles include Chief Officer Planner at LIBNOVA DIGITAL PRESERVATION and Senior Delivery Lead at Accenture, where responsibilities involved overseeing project operations, managing teams, and ensuring high-quality service delivery. Laura's experience also encompasses leadership positions at Microsoft and PayPal, along with roles in customer service and support at various organizations. Laura holds a Licenciatura in Law from Universidad de Las Palmas de Gran Canaria and a Master's degree in Sexology and Gender, complemented by multiple certifications in data security compliance and professional training in customer service.