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Rico Utoro, MSc, QRMP, QCRO, currently serves as the Head of Group Enterprise & Operational Risk Management at Traveloka since June 2020, where responsibilities include overseeing Enterprise Risk, Operational Risk Management, and Corporate Governance, as well as managing the Company's Risk Register, developing Key Risk Indicators, and fostering Risk Awareness. Prior to Traveloka, Rico held roles at FWD Insurance and GREAT EASTERN focusing on Risk Management activities, compliance, and reporting to regulatory bodies. Early career experience includes positions at Generali, where oversight of internal controls and business process improvement was a focus, and as a Project Coordinator at PT SHGW Bio-Tea Indonesia, managing international projects. Rico holds a Master of Science in Business Information Systems Management from Northumbria University and a Bachelor of Science in Information Technology from BINUS University.