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Thomas Luk is an experienced Senior Business System Specialist with a background in business analysis, specializing in the insurance sector. Currently employed at The Dominion of Canada General Insurance Company since January 2012, Thomas has focused on soliciting and documenting business requirements for systems like OneShield and GuideWire, ensuring clarity and acceptance among stakeholders. Previous roles include Business Analyst positions at Ticoon Technology and Sungard iWorks EIM, where Thomas captured and communicated client requirements for various applications. Thomas has also held managerial roles overseeing sales and accounting teams at Phase II Motorcar Company Inc. and Great West Life, contributing to operational efficiencies and staff development. Thomas holds a BA in Business and Economics from Brock University.